What is Civitas?

Civitas is DRM's proprietary risk management information system. Registered Civitas users can access real-time claim data, loss control information, and other features uniquely suited to their entity's operations through a secure, web-based portal created and maintained by DRM. In addition, volunteer coordinators at Virginia's free clinics and federally qualified health centers can use Civitas to register new volunteer health care providers with DRM as well as update registration information for their existing volunteers.

Who can use Civitas?

Access to Civitas is available only to users approved and authorized by DRM. Criteria include, but are not limited to:

  • Authorized employees of state agencies
  • Constitutional officers, regional jail superintendents, and their authorized employees
  • Authorized employees of participating political subdivisions
  • Volunteer coordinators for Virginia's free clinics
  • Volunteer drivers for qualified nonprofit organizations

How do I request access?

  1. Complete the online User Access Request Form.
  2. Once the access form is completed and submitted properly, an acknowledgement is sent to the email address you provided.
  3. The information you provided is reviewed and authenticated by DRM personnel. The authentication process may include consultation with your employer and others to verify your right to access Civitas and may take several weeks to complete.
  4. Once the authentication process is complete, DRM will notify you via email. For this reason, it is extremely important that you verify the email address you supply to DRM and notify DRM if your email address changes.

To request access, click here.


Contact Civitas.