Merchant Card Information

The Commonwealth of Virginia’s Department of the Treasury is pleased to announce that the award for Electronic Payment Processing Services has been completed and resulted in a multi-award. Elavon will provide the Merchant Card Point of Sale and eCommerice solutions with expansion of ACH in addition to the suite of other products and services as previously available.  There are two additional awards for Electronic Bill Payment and Presentment solutions. Contact Treasury for more information.   New contract effective November 1, 2018. Contract periods are for FIVE-year term with FIVE one-year renewals for all three vendors

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Contract Features

• Eligible all State agencies, local governments and qualified public bodies of the Commonealth of Virginia.
• Localities interested in the state’s contract should contact Don Russell with Elavon. The locality must email Treasury's Merchant Services.
• Option to accept pin and pinless debit cards.
• Option to create an agency/locality gift card.
• Option to accept (ACH) electronic checks.
• Elavon's $0.015 per transaction Tier 4 pricing  This per item transaction pricing is in addition to the appropriate card association's pass through interchange fee. Please see Pricing Estimator Tool to determine your agency's costs.

Contract Status

The new award for CMI 18-007 Electronic Payment Processing Services is COMPLETE and effective November 1, 2018- COVA participants may contact Treasury for additional information.

Merchant Card Guide and Tools-updates coming soon!

• Merchant Operating Guide
• Frequently Asked Questions
  
• Pricing Estimator Tool - This tool is used to calculate your annual merchant card expenses.
• Data Security Standard (PCI DSS)
• PCI Compliance Guide – This document explains the Payment Card Industry’s electronic payment processing rules.
• EMV Liability Shift and Terminal Upgrades - This PowerPoint explains the Liability Shift regarding EMV and which terminals Elavon supports.
• Shifting into EMV - An Insider’s Guide - This PDF explains the liability shift, the importance of encryption and tokenization and explains certification levels and pros and cons of integration solutions.
• Interchange Reference Guide – Please utilize Google and search for the most up-to-date Interchange Rates for each Association. EX: "Visa Interchange Rates". To that rate, add the Elavon transaction fee of $0.015 to calculate your total fees.
• Standard Application - Contact Christina Wilhelm for current contract documents and forms.
• American Express Acceptance and Options - Contact Christina Wilhelm for current forms.
  
  

Additional Payment Device Processing Services and eCommerce Solutions

Please address questions to Christina Wilhelm or Stuart Goodpasture.